Frequently Asked Questions
Everything you need to know about your gardening orders and our services.
What are your shipping rates and delivery times?
We offer standard and express shipping options. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Can I return a product if I am not satisfied?
Yes, we offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to be eligible for a full refund.
Are your seeds and gardening supplies organic?
We prioritize sustainability and high quality. All our seeds are non-GMO, and many of our products are sourced from certified organic suppliers to support healthy soil ecosystems.
How can I track my order?
Once your order has been dispatched, you will receive an email notification containing a tracking link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Do you offer digital gift cards?
Yes, we offer digital gift cards in various denominations. These are delivered via email and contain instructions on how to redeem them at checkout.